MARION, Iowa, KCRG-TV9 -- Representatives from the three private insurancecompanies now managing Iowa’s Medicaid system met with eastern Iowans to hear what problems and concerns they’ve experienced under the state’s newly privatized system.
Democratic Senator Liz Mathis hosted a listening post in Marion Tuesday evening. There, Medicaid providers and members participated in a town hall meeting with representatives from AmeriHealth Caritas, Amerigroup, and UnitedHealthcare.
For one Cedar Rapids mother, her questions revolved around a single piece of information she’s had problems with for months.
“It is truly a slap in the face for families who are still sitting here dealing with something as simple as guardianship,” said Cindy Smothers, whose adult son Tyler, has mental and physical disabilities. “Of all things, that should've been the easiest thing, to just transfer the records over.”